Network Management

Network Management

Your network needs constant care, just as your computers do, to perform at its optimal potential. PROBE Data Solutions monitors your networks health on a daily basis to ensure that network traffic is flowing as it should be. Gathering this information allows us to proactively manage your systems and empower your company with strategic direction before an outage occurs.

PROBE Data Solutions offers three Network Maintenance plans including services ranging from disaster recovery planning to vendor support to ensure that your network is up and running with minimal to no downtime.

Let PROBE help you decide which plan is perfect for your company, call us today for a free consultation at 1-800-819-2827.

Network Management Service Plans

Technical Support	Standard	Professional	Premium
Phone Support
Remote PC Support
Operating System Support – Windows, Linux, Mac OS
Standard Desktop Application Support
Specialty Application Support
Emergency After Hour Phone Support
On-Site Support
Emergency On-Site Support

Maintenance & Administration	Standard	Professional	Premium
Online Incident Submission & Tracking
Asset Management & Reporting
Software License Management & Reporting
Performance Optimization & Preventative Maintenance
Specialty Application Installation / Configuration
Peripheral Management
Mobile Device Management
VPN / Remote Workstation Access Support
Quarterly On-site Maintenance and Reporting

Information Security & Protection	Standard	Professional	Premium
Virus Prevention & Removal
Spyware Prevention & Removal
Operating System & Software Patch Management
Scheduled Backups
User Accounts Management
Information Sharing & Security
Resource Sharing (Databases, Printers, Multi-Function Devices)
All networks must meet PROBE system requirements before entering into a maintenance contract. All networks managed by these service plans must have High Speed internet access. Call PROBE today for pricing, available discounts and a detailed breakdown of our service structure and SLA definitions.