Server Management

Server Management

In virtually every organization, servers are the backbone of your shared resources and data. An inaccessible server can result in a loss of productivity. Our sophisticated software will alert our technicians so that issues are resolved before you even know they existed. Let us manage your most valuable assets.

PROBE Data Solutions offers three server maintenance plans for all levels of support. Whether you require critical monitoring, every day maintenance or on-site maintenance and support, we have a plan to suite your business needs.

Let PROBE help you decide which plan is perfect for your company, call us today for a free consultation at 1-800-819-2827.

Server Management Service Plans

Technical Support	Standard	Professional	Premium
Phone Support
Remote PC Support
Operating System Support – Windows, Linux, Mac OS
Standard Desktop Application Support
Specialty Application Support
Emergency After Hour Phone Support
On-Site Support
Emergency On-Site Support

Maintenance & Administration	Standard	Professional	Premium
Online Incident Submission & Tracking
Asset Management & Reporting
Software License Management & Reporting
Performance Optimization & Preventative Maintenance
Specialty Application Installation / Configuration
Peripheral Management
Mobile Device Management
VPN / Remote Workstation Access Support
Quarterly On-site Maintenance and Reporting

Information Security & Protection	Standard	Professional	Premium
Virus Prevention & Removal
Spyware Prevention & Removal
Operating System & Software Patch Management
Scheduled Backups
User Accounts Management
Information Sharing & Security
Resource Sharing (Databases, Printers, Multi-Function Devices)
All servers must meet PROBE system requirements before entering into a maintenance contract. All servers managed by these service plans must have High Speed internet access. Call PROBE today for pricing, available discounts and a detailed breakdown of our service structure and SLA definitions.